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Last Updated: June 19, 2026

Introduction

These Terms & Conditions (“Terms”) govern your use of the Elementor Team website and any services provided by Elementor Team (“we,” “our,” “us,” “the Agency”). By engaging our services, submitting a quote request, or making a payment, you (“the Client,” “you”) agree to be bound by these Terms.

Please read these Terms carefully before engaging our services. If you do not agree with any part of these Terms, please do not use our services.

1. Services Provided

Elementor Team provides WordPress-related web development services, including but not limited to: web design, SEO optimization, speed optimization, eCommerce/WooCommerce development, booking system setup, website maintenance, landing page design, website redesign, website migration, blog setup, website security, and general WordPress support and fixes.

The exact scope of services for each project will be defined in a written proposal, quote, or agreement provided to the Client before work begins.

2. Quotes & Proposals

  • All quotes provided are estimates based on the information shared by the Client at the time of request.
  • Quotes are valid for 14 days from the date of issue unless otherwise stated.
  • Final pricing may be adjusted if the project scope changes after the quote is issued, or if information provided by the Client was inaccurate or incomplete.
  • Any additional work outside the agreed scope will be quoted separately and requires Client approval before being carried out.

3. Payment Terms

  • Deposit: A non-refundable deposit of 50% of the total project cost is required before work begins, unless otherwise agreed in writing.
  • Final Payment: The remaining 50% is due upon project completion, before final files, access credentials, or the live website are fully handed over to the Client.
  • Accepted Payment Methods: Bank transfer, PayPal, Wise, bKash, Nagad, and other methods as agreed.
  • Late Payments: Projects may be paused if payment is not received according to the agreed schedule. Continued delays may result in additional fees or project cancellation.
  • Currency: Quotes may be issued in USD, GBP, EUR, or local currency depending on the Client’s location, as agreed at the time of quoting.
  • For ongoing services (maintenance, monthly SEO, hosting support), payment is billed monthly in advance and is non-refundable for the period already billed.

4. Project Timeline

  • Estimated delivery timelines are provided at the start of each project and are based on the agreed scope of work.
  • Timelines depend on the Client providing requested content, feedback, and approvals promptly. Delays caused by the Client (late content, slow feedback, unavailability) will extend the project timeline accordingly and are not the responsibility of Elementor Team.
  • We will communicate any anticipated delays on our end as early as possible.

5. Revisions

  • Each service package includes a defined number of revision rounds, as specified in the proposal or service page (e.g., “Unlimited Revisions” or “1 Round of Revisions”).
  • Revisions must relate to the originally agreed scope of work. Requests that significantly change the original scope (new pages, new features, redesigned sections not part of the original brief) will be treated as additional work and quoted separately.
  • “Unlimited revisions” refers to refinement of the agreed design and does not include unlimited new design directions or scope changes.

6. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely information required for the project (content, images, logos, brand guidelines, account access, etc.)
  • Respond to requests for feedback or approval within a reasonable time to avoid project delays
  • Ensure they have the legal right to use any content, images, logos, or material provided to us for use on their website
  • Make payments according to the agreed schedule

We are not liable for delays, errors, or issues arising from inaccurate, incomplete, or late information provided by the Client.

7. Intellectual Property & Ownership

  • Upon full and final payment, the Client receives full ownership of the custom website design, content layout, and code developed specifically for their project.
  • Third-party assets (premium themes, plugins, stock photos, fonts, or licensed tools) remain subject to their respective licensing terms and are not owned outright by the Client unless the license explicitly allows for transfer.
  • Elementor Team retains the right to showcase completed projects in our portfolio, case studies, and marketing materials, unless the Client specifically requests confidentiality in writing.
  • Until final payment is received in full, all design work, code, and project files remain the property of Elementor Team and may not be used, published, or distributed by the Client.

8. Hosting, Domains & Third-Party Services

  • Elementor Team does not directly sell hosting or domain registration but may assist Clients in selecting, purchasing, and configuring third-party hosting and domains.
  • The Client is responsible for any ongoing costs related to hosting, domain renewal, premium plugins, and third-party tool subscriptions, unless covered under a specific maintenance plan.
  • We are not responsible for service interruptions, data loss, or issues caused by third-party hosting providers, plugin developers, or external services outside our direct control.

9. Cancellations & Refunds

  • The initial 50% deposit is non-refundable once work has commenced, as it covers time, planning, and resources already allocated to the project.
  • If the Client cancels a project after work has begun but before completion, any additional payments made beyond the deposit will be assessed based on work completed, and a partial refund may be issued at our discretion for work not yet delivered.
  • If Elementor Team is unable to deliver the agreed services for reasons within our control, the Client is entitled to a full or partial refund based on work completed, at our discretion.
  • Monthly service plans (maintenance, SEO, etc.) can be cancelled at any time with 30 days’ written notice. No refunds are issued for the current billing period already paid.

10. Limitation of Liability

  • Elementor Team will perform all services with reasonable skill and care, but we do not guarantee specific business outcomes such as exact search engine rankings, sales figures, traffic numbers, or revenue increases, as these depend on factors outside our control.
  • We are not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from the use of our services or website.
  • Our total liability for any claim related to our services is limited to the total amount paid by the Client for the specific service in question.
  • We are not responsible for issues arising from Client-side changes made to the website after handover, third-party plugin updates, hosting provider issues, or actions taken by unauthorized users (e.g., hacking due to poor password practices after handover).

11. Post-Launch Support

  • Unless covered under a maintenance plan, websites are covered by a 30-day post-launch support window for fixing bugs directly related to our development work.
  • This support window does not cover new feature requests, content changes unrelated to bugs, or issues caused by third-party plugin updates or Client-made changes.
  • Ongoing support beyond this window requires a maintenance plan or one-time support service.

12. Confidentiality

We treat all Client information, business details, and project materials as confidential and will not disclose them to third parties, except as necessary to deliver the agreed services or as required by law.

13. Force Majeure

Elementor Team is not liable for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, internet or power outages, government restrictions, or other unforeseeable events.

14. Governing Law

These Terms are governed by the laws applicable in Bangladesh, without regard to conflict of law principles. Any disputes arising from these Terms or our services will first be attempted to be resolved through good-faith negotiation between both parties.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

For questions about these Terms & Conditions, please contact:

Elementor Team
📧 Email: hello@elementorteam.com
💬 WhatsApp: 01720870084
📍 Location: Dhaka, Bangladesh

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